Ratings and Reviews for Denver Mattress Store in Springfield, IL
good to deal with
i have been looking for a new mattress and went in to denver mattress to look what they have and see what felt good the sales people were nice and every helpful on showing me what type of mattress that would be good for me i would say they do a good job finding the right mattress for you
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02/10/19
Friendly and helpful staff, good prices, helpful and informative salesman, accommodating delivery.
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05/31/24
Very helpful
My husband and I went in looking for a new mattress (of course) and the gentleman Helping us was very nice and helpful. he talked us threw all our options and told us what would be best for my bad back. Needless to say we left with a new King size adjustable bed a King size adjustable bed nd a new bed for one of our son’s.. and the best part of all of it is it’s American made!!!
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11/25/18
Great store, incredibly helpful staff!
My husband and I came to Denver Mattress simply to look at mattresses. Matthew approached us and told us he was available if we needed any assistance. He was very informative and helpful. We ended up buying a mattress that very day. We needed to get a mattress, but we weren't in a hurry. If it hadn't been for Matthew's laid-back attitude and hands-off sales technique, we absolutely would not have bought a mattress that day. I've left numerous stores because the salespeople were trying entirely too hard to sell something. We are waiting for the mattress to arrive, so I cannot speak yet for the product, but I'm incredibly happy with the service thus far at Denver Mattress. I would absolutely recommend this store and I would certainly recommend that everyone work with Matthew!
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09/27/18
New mattress and box spring, Tempurpedic; very knowledgeable and helpful staff
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07/19/18
Sleeping comfort
This review is for the expert, professional and sincere customer service I received from Brad at the Springfield, IL store. I was amazed at the knowledge this young man has and so very helpful. We were in and out of there in no time and are very pleased with our purchase. Keep it up Brad!
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07/13/18
Selection and Service
I'm very excited and pleased with our new purchase of a new Hybrid Sealy mattress from Denver Mattress. Our sales associate, Josh, was super patient and helpful with my wife and I as I called earlier that day as I was trying to decide what retailer to go with to the night we decided to come in and purchase!! Denver Mattress sold us with the 1 year sleep guarantee and the $200 gift card to furniture row, which we turned around and purchased the mattress protector and two new pillows!! Great experience, great service, awesome knowledge of the mattresses, and best deal we found in town!
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04/01/18
The staff was more than helpful and knowledgeable about the mattresses. When I actally decided to purchase from them their was a better deal currently being offered on top of what I thought was a good deal anyway. This is a highutel quality product with an awesome warranty. Thanks
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06/28/17
Great store
The employees are great and the selection is wonderful- would definitely recommend.
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06/20/17
Mattress University
Jessica taught me all I needed to know since I had not bought a new mattress in 25 years. They have changed! She helped me buy my mattress and foundation in Springfield, IL, but arranged for it to be delivered in Brownsville, TX. She was so great and professional. Thanks, Jessica!
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05/03/17
Great place to buy a matress
We've purchased several mattresses from the Springfield Denver Matress and each time we have been pleased with our experience.
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03/05/17
Wonderful service. Spent a while in the store and staff was patient and answered all questions. Would definitely return for future purchases.
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02/28/17
feels heavenly
I have always had a good experience with Furniture Row and I highly recommend them for all your furniture needs. I have purchased 3 bed's over the last 10 yrs and 1 living room sectional and all of their furniture is quality built and I have had no problems. The sales people are not pressure some and are very professional and humble and helpful in every way. (At least at this store). I just bought a 4th bed for my son for christmas in another state and all I had to do is call and they set it up and will deliver it and make sure everyone is happy. They stand behind their products.
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01/11/17
Excellent Value
I've been to Furniture Row twice in the last month; both times I made an excellent purchase. The staff is very helpful and friendly. We now have a new bed; new couch; new loveseat and table. It was a pleasant experience, it was something I had been putting off but enjoyed it.
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01/07/17
Store review Springfield IL
Great selection and prices. Mathew our salesman was very knowledgeable and provided top service. We purchased a Doctor's choice Denver mattress.It has the remote and adjusts at both ends. I needed it for my bad back. Our old one was wore out. It is being delivered today so I will write another review on how well it is working for us. As far as the store and their staff I can't say enough about either one. Great purchasing experience. TY Mathew.
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12/11/16
Good Company
Nice clean store with helpful employees. Knowledgeable about all products. They allow all the time a customer needs and are not pushy.
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12/06/16
Excellent Denver Mattress Salesman
I came into the store knowing two Doctor's Choice options of mattresses I'd like. The salesman was very knowledgeable and helped me to make an informed choice. I would recommend Furniture Row's Denver Mattress and the Doctor's Choice mattress to my friends and family.
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11/30/16
Springfield,Illinois is were we purchased our Queen size Tempur Ergo premier adjustable base and Tempur Cloud mastress.The saleman was friendly and showed us how the bed base works,would recommend this store and salesman to all our friends.
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11/28/16
Knowledgeable Associate
Joshua was extremely helpful in explaining differences between the adjustable beds. Once I decided which bed I wanted, the ordering process went quickly. Can't wait for my new bed to arrive.
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11/28/16
Great sleep
We went shopping at a lot of stores for a mattress and fell in love with the one we purchased. It was a great help that they stayed open just late enough when all the other stores were closed.
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11/15/16
Great service and price
Very helpful salesman. Shopped around a little for mattress and box springs and found that the price was great and so is the mattress.
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10/30/16
Great Experience
When I learned that Denver Mattress products were rated as "best buys" by Consumer Reports, I knew they had to be the first stop when shopping for a new mattress. Our sales associate, Matthew, could not have been more helpful. He is clearly a well-trained professional. He provided great information on The Doctor's Choice product line that really helped our decision making. These mattresses are a great value, and the current sale made them even more so.
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09/03/16
Excellent Customer Service
We received excellent customer service. We knew what we wanted going in, and learned even more about what we needed to protect us and our mattress over time. We not only purchased our 2nd Back to School set but also the protective cover bundle to make our favorite bed even better! Would def recommend this store as well as this product! Thanks Denver Mattress!
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08/30/16
Mattress
Matthew was a great help in selecting out mattress. Polite and offered good information.
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08/28/16
Great salesman, ok service.
Purchased a floor model Big Kahuna. No sheets in stock and don't know when they will get there. Not the salesman's fault he was great. Took the time to explain everything too us when we were there looking and then when we went back to purchase (same salesman). Mattress seems like a great one. have to wait to find out.
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02/20/19
King
We recently shopped around for a new King size bed. Matthew at Denver was very helpful and provided valuable information to help us make our decision. We were in and out without hassle in less than an hour and so far we love the new bed.
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08/08/17
Worth the money
The value was good. Salesmen didn't treat us important until we said we were paying cash. They probably thought we looked too young. Worth the money though.
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10/09/16