Skip to main content

Ratings and Reviews for Furniture Store in Pueblo, CO

Average Customer Rating

4.9
100%

Would recommend to a friend

1 - 35 of 35 Reviews

Overall Rating:

Lisa R - pueblo, CO

August 13, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

The BEST customer service I have EVER had! I had the pleasure of talking to TJ and he was very nice and really cared about helping me solve my problem. I had a warranty issue with my mattress and I thought it was going to be complicated to deal with but he made it ever so easy. I would highly recommend this store to anyone looking for a mattress! Thank you TJ!

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

Janae R - Manassa, CO

July 25, 2020

Selection

5/5

Service

5/5

Value

5/5

We recently purchased a Doctor's Choice adjustable bed and after getting it home and all assembled noticed a cosmetic problem with the mattress. We contacted Marcus at the Pueblo Store, he went above and beyond to make things right and had a new mattress delivered to our doorstep (we live outside of their delivery area). Thank you - Marcus - you did things right! We appreciate the kind of service that takes care of their customers.

Helpful? -

Overall Rating:

Mystinyt - Pueblo, Colorado

October 25, 2017

Selection

5/5

Service

5/5

Value

4/5

My salesman was Awesome! Very helpful and knowledgeable. Helped me to pick the right mattress for me. He would be honest and tell me if a mattress received good or bad reviews, what type was best for side sleepers versus back sleepers explained the warranties and didn't try to pressure me into a higher price point. He wanted to make sure I got the best fit for me. Will do another review after I receive the mattress itself and have a chance to try it out.

Helpful? -

Overall Rating:

John D - Pueblo , CO

December 14, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

walked in to meet Marcus. I was looking for a Tempurpedic mattress. awesome experience, Marcus is very knowledgeable and spent all the time necessary to fit me for the perfect firmness and comfort including pillows which are also important. After one week my snoring has improved significantly adjusting the recline a little. I can’t believe how much better I’m sleeping it’s amazing! Thanks Marcus for the great service and all your help! Johnny D.

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

sherry a - pueblo, CO

June 8, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

I rarely leave a review but the service I received here was excellent from purchasing to delivery. Jeremy and Marcus went above and beyond to assist. Delivery service guys were quick and curtious

Verified Review

Would recommend to a friend.

Helpful? -

Overall Rating:

Jaclyn A - Lehi, UT

December 7, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Wonderful experience

Would recommend to a friend.

Helpful? -

Overall Rating:

Stephensh - Arizona

March 11, 2019

Selection

5/5

Service

5/5

Value

5/5

Marcus was very professional and knew his products extremely well, I was very impressed with his knowledge. Was like he was the one that created the mattress. He fit me to the prefect one. I've never slept better then I do know. I was very glad I stopped that day during our travels. Was well worth stopping without a doubt.

Helpful? -

Overall Rating:

Kathleenjh - Arizona

March 11, 2019

Selection

5/5

Service

5/5

Value

5/5

Marcus was extremely knowledgeable and professional in every way. The whole transaction went very smoothly. He even contacted after the mattress was delivered to make sure I was completely satisfied with my purchase. We purchased in Pueblo and he had it delivered to us in Yuma so we did not have to worry getting it home. Thank you so much .... Marcus!

Helpful? -

Overall Rating:

TaylorTaylor - Pueblo, Colorado

September 4, 2018

Selection

5/5

Service

5/5

Value

5/5

My husband and I were greeted at the store immediately and Markus was loyal to our customer satisfaction throughout the experience, sharing his expertise and recommendations. We ended up with a mattress we’re very excited about!

Helpful? -

Overall Rating:

Missmiss37 - Pueblo, Colorado

June 6, 2018

Selection

5/5

Service

5/5

Value

5/5

I have purchased there more than once very satisfied with the products and the service

Helpful? -

Overall Rating:

Cherib

May 22, 2018

Selection

4/5

Service

5/5

Value

5/5

Mike was easy to work with very helpful I would recommend Denver Mattress to everyone

Helpful? -

Overall Rating:

Memoryfoamlover - Pueblo, Colorado

September 11, 2017

Selection

4/5

Service

5/5

Value

5/5

It was a great experience. Got a great deal on Labor Day weekend. Bought a memory foam mattress. Previous mattress was from the same store and had it for over 13 years. Loved it! Will enjoy the new one. Great staff. Awesome manager Matt!

Helpful? -

Overall Rating:

cucharawheeler

July 14, 2017

Selection

5/5

Service

5/5

Value

5/5

Andrew was a great help, answered all my questions and made sure we got all the promotions available to me. I'm a faithful Denver Mattress customer

Helpful? -

Overall Rating:

Woody84 - Pueblo, Colorado

July 7, 2017

Selection

5/5

Service

5/5

Value

5/5

Matt was helpful and professional. We only buy our beds here and have not been disappointed

Helpful? -

Overall Rating:

Einstein1020 - Pueblo, Colorado

July 3, 2017

Selection

5/5

Service

5/5

Value

5/5

Absolutely awesome experience!! Matt Green is a wonderful salesperson/no pressure but extremely helpful!!!

Helpful? -

Overall Rating:

Kjtracer

June 24, 2017

Selection

5/5

Service

5/5

Value

5/5

I have been buying Denver Mattress beds since early 2000. My residence is in Orlando and purchased from the Daytona store. Each bed has lasted us 14 years and still counting. My guests always ask me about the mattresses. We summer in Colorado and purchase from Pueblo for that home. Love the mattresses! Have recommended Denver Mattress to friends, family and while shopping in the store, to other prospect buyers. Cannot say enough about the quality and warranty. Will never shop anywhere else! Thank you!

Helpful? -

Overall Rating:

Westies - Pueblo, Colorado

June 21, 2017

Selection

5/5

Service

5/5

Value

5/5

Bought a mattress in Pueblo from Matt Smith and received excellent customer care. I was unsure of what I wanted and he was patient, informative, and professional. Answered many questions as I tried out so many different mattresses and he was knowledgeable on them all. He seems truly concerned that I find the right mattress for my situation. The warranties are also unbeatable.

Helpful? -

Overall Rating:

Holli

June 20, 2017

Selection

5/5

Service

5/5

Value

5/5

My husband and I have been shopping mattresses for about a year now and were having issues agreeing on a mattress we both liked. We found the selection, pricing and most important, the salesmanship to be the best at Denver Mattress! We wasted our time shopping and comparing prices and should have just saved the time and effort! We are counting the days down until our mattress arrives and feel like we got the deal of the century - what more could you ask for!

Helpful? -

Overall Rating:

NostraThomas - Pueblo, Colorado

April 18, 2017

Selection

5/5

Service

5/5

Value

5/5

Matt was friendly, very knowledgeable and helped us get the right mattress set, we got a great deal and it is very comfortable. We'll be back. (Say it in Ahnold voice).

Helpful? -

Overall Rating:

Ashley89 - Pueblo, Colorado

February 25, 2017

Selection

5/5

Service

5/5

Value

5/5

They had a great, friendly staff!! Great prices also.

Helpful? -

Overall Rating:

PaulHayes - pueblo, Colorado

January 5, 2017

Selection

5/5

Service

5/5

Value

5/5

it was a painless experience, i told the rep what we needed and she showed us our options and helped us set up delivery and financing.

Helpful? -

Overall Rating:

Lars - Pueblo, Colorado

December 27, 2016

Selection

5/5

Service

5/5

Value

5/5

Great shopping experience and knowledgeable associates.

Helpful? -

Overall Rating:

Peanut - Pueblo, Colorado

December 11, 2016

Selection

5/5

Service

5/5

Value

5/5

Matt Smith was extremely knowledgeable and recommended the perfect mattress to fit our needs and budget! He was patient with me and made this experience enjoyable! I will continue to recommend Denver Mattess in Pueblo, CO to my friends and family!

Helpful? -

Overall Rating:

Aaagarcia - Pueblo, Colorado

December 4, 2016

Selection

5/5

Service

5/5

Value

5/5

The lady was well educated on her beds and was very polite. The stores was very clean. The bed is very comfortable and we were in and out in know time. Was a very good experience. I would recommend this store. The prices for the beds was in a good price range not overly expensive. The best place to shop.

Helpful? -

Overall Rating:

jaymelou - Pueblo, Colorado

November 28, 2016

Selection

5/5

Service

5/5

Value

5/5

Matt Smith, Manager, helped me find the right mattress for my needs. He was very helpful, price matched, and fast service!! Truly appreciate it!

Helpful? -

Overall Rating:

MountainMan

November 14, 2016

Selection

5/5

Service

5/5

Value

5/5

My compliments to your organization for having such an outstanding associate as Gaynell. She was tentative to our needs, assisted us with what we needed, made recommendations and took the extra time to ensure we were satisfied. She is a great American and an outstanding asset for your organization.

Helpful? -

Overall Rating:

JenniM - Pueblo, Colorado

November 7, 2016

Selection

5/5

Service

5/5

Value

5/5

Was happy to that when I went in that I was left alone to just test out beds so that I could narrow it down to three beds that I liked. I then spoke to a staff member and told them what I liked about each one and found me a bed that had all three qualities. Then was able to help me get the best deal. The transaction took less then 20 minutes. I will be back for my next mattress.

Helpful? -

Overall Rating:

momofpip - pueblo west, Colorado

October 30, 2016

Selection

5/5

Service

5/5

Value

4/5

Our salesperson was very knowledgeable and helpful. We didn't feel pressured to buy and she showed us several choices based on what we told her we wanted. The price was comparable to other stores, and the extra incentives were a nice bonus. We also like the exchange option if we aren't comfortable with our purchase.

Helpful? -

Overall Rating:

Kbickel

October 16, 2016

Selection

5/5

Service

5/5

Value

5/5

So we came to Pueblo with the intent to buy our mattress at a different place. We stopped by Denver Mattress just to "see". Was greeted by Aaron, my new favorite salesmen. He was awesome, was very patient with us and was very knowledgeable about the mattresses. We found a great mattress, but still wanted to go look at the one we had come to buy. Well that was a quick visit. At first glance I knew the mattress at Denver Mattress was more what we wanted and at about half the price. It was a great experience! When we need a new mattress in the future? We will be back. Just hope Aaron is still there! Thanks, it was a great day!!!

Helpful? -

Overall Rating:

Dleefad - Pueblo, Colorado

October 10, 2016

Selection

5/5

Service

5/5

Value

5/5

The knowledge that our associate, Gaynell Pritts, had regarding the choices in beds was amazing! We have bought with denver mattress through the years but have never had this great of an experience! I will definitely ask for her by name for my future needs, she answered all our questions and provided us with the tools we needed to make an informed choice about our purchase. I never felt pressured or hesitant about our purchase because of how well informed we were. Thank you denver mattress for your one of a kind employee!

Helpful? -

Overall Rating:

JennyP - Olney Springs, Colorado

October 2, 2016

Selection

5/5

Service

5/5

Value

5/5

We went in looking for a new mattress and the staff were very helpful. So friendly and worked so great with us. I will continue to shop here for my future needs!!!

Helpful? -

Overall Rating:

SandieJ - Pueblo, Colorado

September 11, 2016

Selection

5/5

Service

5/5

Value

5/5

We are returning customers since the selection, quality, and the service has been and is the best! I can say that after visiting other stores in the area, it was such a pleasure to return to Denver Mattress and find the best products, guarantee, and service that is beyond any level found anywhere else. We are so lucky to have the staff of this quality in our Pueblo store.

Helpful? -

Overall Rating:

Red5 - Pueblo, Colorado

September 5, 2016

Selection

4/5

Service

5/5

Value

4/5

While I had a very good idea of what mattress I wanted, Gaylene insisted I try a couple of other beds as well. I'm glad she did because I found a different, less expensive mattress. She was very knowledgeable, helpful and accommodating throughout my entire visit.

Helpful? -

Overall Rating:

FrankS - Pueblo West, Colorado

August 22, 2016

Selection

5/5

Service

5/5

Value

5/5

Gaylene did an awesome job! We walked into the store, she greeted us, showed us around, was very informative, we picked a mattress (Doctor's Choice Euro Top), and purchased it all within an hour. I'll definitely be back for my next mattress.

Helpful? -

Overall Rating:

Sue3388 - Boone, Colorado

May 17, 2018

Selection

5/5

Service

1/5

Value

2/5

Hi Very upset with your service. I walked into your Pueblo store very stressed due to my husband having a stroke. No one was helpful. I had to look for myself. I called the next day and talked to a lady that was very helpful. I bought the adjustable bed and 2 mattresses. It was delivered and they did great. Disappointed that no one ever called too c if we liked it or even received it.

Response from Denver Mattress: Customer ServiceMarch 29, 2021Hello, thank you so much for taking the opportunity to leave a review of the store you purchased from. We're very sorry to hear that about your experience. We've sent you an email to help assist you further. Thank you!

Helpful? -