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Ratings and Reviews for Furniture Store in Bismarck, ND

Average Customer Rating

4.8
80%

Would recommend to a friend

1 - 24 of 24 Reviews

Overall Rating:

Mary W - Bismarck, ND

August 31, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Ethan was a great salesman. He took his time showing us the differen mattresses and helped us figure out which one was best for us. can’t wait to try it out!

Verified Review

Would recommend to a friend.

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Overall Rating:

mikey s s - Bismarck , ND

December 24, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

loved all of the options! Jonathan was a big help! made the experience 10 times more helpful!! <3

Would recommend to a friend.

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Cristina - Bismarck , ND

October 26, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Savannah was friendly and very knowledgeable. She knew exactly what options to suggest that would work for both mine and my husbands sleeping preferences. Definitely recommend stopping in if you are looking for a new mattress.

Would recommend to a friend.

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Overall Rating:

Austin - Bismarck , ND

December 16, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

My girlfriend and I had an exceptional experience picking out a new mattress! Jonathan is the man! He helped up with every question and concern not only with picking out a mattress but making sure we would be good to go if we had to return it. We tried out a mattress and set up an appointment to have a different mattress exchanged. If you are hesitant about this place, don’t be! Jonathan will make it a relaxing and stress free process! Cant recommend him enough, he is a god send! Thank you for all of your help!

Would recommend to a friend.

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bullger - Bismarck, North Dakota

March 8, 2019

Selection

5/5

Service

5/5

Value

4/5

We have always found what we were looking for in furniture, so decided to look for a new mattress at Denver Mattress. Our sales person was extremely helpful, knowledgeable and patient. We bought the Telluride plush with adjustable bed frame. Cant wait for it to be delivered so I can get a good nights rest.

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Overall Rating:

Eagle1

February 8, 2019

Selection

4/5

Service

5/5

Value

3/5

ordered a Purple mattress and salesperson was very helpful and knowledgeable

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Ok4321 - Bismarck, North Dakota

March 7, 2018

Selection

3/5

Service

5/5

Value

3/5

My wife and I were shopping for a new mattress. The sales staff were very knowledgeable. We did not feel pressured. And we got a great deal on our new mattress.

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rae17 - Bismarck, North Dakota

March 5, 2017

Selection

5/5

Service

5/5

Value

5/5

The customer service was great and was done in a timely manner. All of our questions were answered and we were even to go home with our new purchase the same day!

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Overall Rating:

Docandsleepy - Bismarck, North Dakota

February 27, 2017

Selection

5/5

Service

5/5

Value

5/5

We went into Denver mattress on our first stop in our hunt for a good mattress, it ended up being our first and last stop. Julius gave us outstanding customer service, was very helpful and answered all of our questions. Everything we purchased was available that day. We are very pleased with our purchase and we are getting fantastic sleep on our new Meditation Gel mattress.

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Suki - North Dakota

January 20, 2017

Selection

4/5

Service

4/5

Value

4/5

Salesperson was descriptive about each mattress we looked at. He told us about the sale going on at the time. The next day I went in to order the mattress with a different salesperson, who didn't seem to know about the sale. He gladly gave me sale price after reminding him.

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ShellMinski - Bismarck, North Dakota

January 17, 2017

Selection

5/5

Service

5/5

Value

5/5

Customer Service was great. Larry wasn't pushy and let us make our own decisions while giving us all the information and advice we needed. He helped with everything from the bed all the way down to the pillow cases. We purchased the Ergo Premier Tempuredic bed which includes head and feet adjustment, as well as massage. We just got it set up this afternoon and we haven't left the bed the rest of the night!

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Granma - bismarck, North Dakota

January 13, 2017

Selection

5/5

Service

5/5

Value

5/5

my experience with the salesman kyle was very pleasant. he was very knowledgeable about the tempur pedic mattress that we purchased. he was not pushy or unkind in our choise that we made. I visited with him and then 2 weeks later when my husband was able to go with me to make the purchase kyle was very kind to explain everything all over to my husband and gave us everything he promised me. I can't say nothing but good about Denver mattress in Bismarck. thank you kyle, you were such a pleasant young man.

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Overall Rating:

KathtS - Bismarck, North Dakota

November 21, 2016

Selection

5/5

Service

5/5

Value

5/5

I came into the store looking for a mattress for my guest bedroom. Stephanie was very helpful in helping find what I needed and very informative on the selections available to me. I definitely will return.

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Muffins - Bismarck, North Dakota

November 7, 2016

Selection

5/5

Service

5/5

Value

5/5

my friend had told me about the awesome pillows so stopped in store to buys some pillow and Kyle Edwards sold me a bed to go with the Pillows. Excellent sales man also the bed will be delivered on Saturday fast service. would recommend!

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IC2020 - Bismarck, North Dakota

October 24, 2016

Selection

5/5

Service

5/5

Value

5/5

Hello, we don't have a lot of time for shopping either before or after the sale so it needs to be easy, informative and quick. That's exactly what Stephanie provided for us. I don't often write reviews and should wait until I receive products, but I am so confident Stephanie will deliver on absolutely everything. Perfect sale and thanks for contributing to World Vision (drinking water worldwide) on our behalf. Excellent company and personal experience.

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Overall Rating:

SaraJ - Bismarck, North Dakota

October 23, 2016

Selection

5/5

Service

5/5

Value

5/5

Stephanie at the Bismarck Denver Mattress was amazing. She was so helpful and worked with me to get me into the perfect mattress for my body and my budget!

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Ranran - Bismarck, North Dakota

October 12, 2016

Selection

5/5

Service

5/5

Value

5/5

Larry was very informative of different sleep needs for two people in one bed. Very knowledgeable with financing as well.

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Overall Rating:

Alice86 - Bismarck, North Dakota

September 24, 2016

Selection

5/5

Service

5/5

Value

5/5

The lady who helped us was very patient as we tried numerous mattresses. She helped us test out a variety of styles and brands all within our price range. She was prompt and informative and we were in and out with a great mattress to show for it.

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Serena - Bismarck, North Dakota

September 24, 2016

Selection

5/5

Service

5/5

Value

5/5

Stephanie was wonderful in assisting us find a bed that would work great for us! She answered a ton of questions and put up with us as we tested every bed in the store, twice. The store has a great area for the kids to hang out so they stayed entertained while we shopped! Great experience!

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Hockeymama - Bismarck, North Dakota

August 21, 2016

Selection

5/5

Service

5/5

Value

5/5

The experience was great and sales team was helpful and not pushy. The only thing that would have been better would be if the bed was in stock because they are estimating a 10 day wait.

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treich - Bismarck, North Dakota

August 4, 2016

Selection

5/5

Service

5/5

Value

4/5

The staff at Denver Mattress were extremely helpful and nice. We plan on going back for any future purchases.

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MrsJaxon - Bismarck, North Dakota

June 13, 2016

Selection

5/5

Service

5/5

Value

5/5

Bought a mattress here last year and it's been amazing! We got a Stearns and Foster pillowtop, sheets, a mattress pad, and a frame. Great customer service buying it, the bed arrived sooner than I was quoted, and it was delivered and set up quickly! We weren't sure with the mattress we wanted and was assured we had a 365 day better sleep guarantee to make sure we had the right mattress! Larry Miller helped us find the right bed and mattress protector that would save the bed from our children!! Will definitely purchase at Denver Mattress for any bedding needs and mattresses for our little ones!

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huthut3 - Mandan, North Dakota

May 22, 2018

Selection

5/5

Service

4/5

Value

5/5

Very good service, Brad was very helpful and showed us many options and very informative. I would of recommend this store to anyone and will be back for future purchases.

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Heidi V - Wing, ND

June 26, 2022

Cleanliness

1/5

Selection

1/5

Service

1/5

Value

1/5

I am very disappointed in the Purple mattress and the service this store provides. I purchased a purple bed in 2019 and it has developed major impressions. I provided pictures showing and inch or more depressions in the bed. After they looked at the pictures they claimed it was not a manufacturer issue and it was just "natural" nesting. When you touch this bed you can feel how it is falling apart inside. Savanna and Jake were no help. Do NOT buy a Purple bed or buy from this store.

Response from Denver Mattress: Jennifer B - Customer ServiceJune 30, 2022Hello, Thank you very much for sharing a review for the store you purchased from. We're really sorry that you're frustrated with your recent experience. We've sent you an email to start gathering more information. We look forward to hearing back from you.

Verified Review

Would not recommend to a friend.

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