Overall Rating:
Lindsay12287 - Longmont, Colorado
June 21, 2017
Selection
Service
Value
My partner and I just moved in together and have found sleeping together on my queen bed to be a challenge. We were wanted to upgrade to a king, but were nervous about pricing and being overwhelmed with options and financing. After having Denver Mattress suggested to us, we headed over on a Monday night an hour or so before the location closed. Joe, the manager, was extremely friendly, knowledgable, and patient with us (he stayed a bit after closing time to make sure our process was wrapped up, but also not rushed). He also put up with more than one awkward and bad mattress joke from my partner. After we selected a mattress we decided to go with the complete set which included the pillows, pillow covers, and a mattress cover to protect our investment. Joe was helpful in helping my partner select a pillow perfect for his alignment as he was torn between two. The financing process was simple and we were grateful to hear that if for some reason our mattress doesn't end up suiting us, we can refund or exchange it for up to a year after our purchase. We were also thrilled to hear that Mattress Firm will pick up and discard my current mattress upon delivery of the new one. July 1st delivery can't come soon enough for us! Keep up the great work! Lindsay and Devin