Ratings and Reviews for Denver Mattress Store in Lakewood, CO
100% Satisfied
Went in to Denver Mattress for the very first ever.I was greeted and taken care of by a really nice young lady named Janessa. Ended up getting a deal twice as good as I ever expected. She was so nice and very knowledgeable I truly could not have been happier.
I know that she has my business when I furnish the rest of my house. Hats off to you Janessa hope that they recognize how great an employee that you are.
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11/30/20
I could not be happier with our business transactions at Denver Mattress Lakewood store. True professionals, knowledgeable, courtesy. Guaranteed complete satisfaction to the end.
Sales Manager, Lazan true professional,
Warehouse Manager/Delivery Excellent!
It's been a pleasurable experience shopping at this store.
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11/30/21
great service wit steven really helped me on choosing and got me best deal, recommend him, would choose a 6 *star but not able
07/22/22
The best customer service and products!
I want to commend Luke and Josh at the 6th Avenue, Lakewood, CO, store. In the past week, there was an urgent need for a new adjustable bed and mattress. I was not able to come to the store to make a selection in person. Josh is the warehouse manager who patiently answered many questions I had over several phone calls, even sending photos of the frame. He delivered the mattress pad and pillow and picked up the old base himself. Josh really likes his job and knows his product line - he was detailed in the descriptions for our decision on the bed. Luke was also very knowledgeable and helpful - even looking out for the best pricing for our situation. I cannot thank these two men enough for providing the best bed for our family and for their kind and professional help in a difficult life situation.
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04/24/19
Thank you It was a pleasure doing business with Cloyce at the Lakewood location. Very knowledgeable and friendly and took the time to answer all my questions. Highly recommend
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03/04/19
excellent experience…!!!
Blanca Atilano was so helpful and accommodating..!!!
we have worked with her before and again she did a outstanding job…we are so pleased with the entire experience..!!!
would recommend Denver Mattress to anyone…
total experience is definitely a five star rating..
much appreciated..!!!
Robert
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05/28/24
Bianca, Josh, Rafa, and Steven were all tremendously helpful and very kind. I went in with an issue regarding a pair of sheets and walked out with the matter resolved. Outstanding customer service! Thank you!
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02/21/24
Jenessa is so awesome! Very knowledgeable and very bubbly. Most definitely will go back to her.
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01/28/24
Josh was super easy to work with, thanks Josh.
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04/30/23
I purchased a mattress and box spring a month ago, thought that the mattress had gone bad so I returned it with no problem. got the new mattress home when I noticed that the box spring was actually bad and the problem. got that warranted no problem. when I went to pick up new box spring/foundation Josh, the warehouse manager suggested getting a metal frame instead. so great full all was warrantied and ended up with a better bed. tack så mycket, and just say to Denver mattress and the store on west 6th avenue for is the best
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02/07/23
David at the Lakewood store was very helpful when dealing with a warranty issue. would highly recommend!
03/12/26
While searching for a mattress to replace a 20 year old inflatable air mattress we visited Denver Mattress in Lakewood. A young man named Gustavo welcomed us and proceeded to show us multiple options. Gustavo was personable, professional, and very helpful. He represented both himself and his company very well balancing the salesman’s need to hover with our wish for privacy. He anticipated and answered all of our questions and allowed us time to make our decision. Frankly, if we don’t get what we need from a salesman or company rep we tend to shop elsewhere. That being said we were impressed by Gustavo and the selection at Denver Mattress and made the deal.
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02/08/24
Excellent Selection & Service
Janessa and the entire team at the Lakewood Denver Mattress Company were just fantastic!
We came in interested in a new Tempurpedic mattress as we have had our old one for 20 years. Janessa was able to ask us the right questions and direct us to get exactly what we wanted and what fit best within our budget.
I can highly recommend her and the entire team at the Lakewood Denver Mattress Company.
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02/07/19
Luke is top notch
Awesome experience. Luke was helpful, friendly, and very honest about the value and selection. Never got the feeling of being “sold” just great customer service.
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01/17/19
Excellent Customer Service
My husband and I just got a new bed from here and we couldn't be happier with our experience. We worked with Andrew who was fantastic and really helpful in explaining the differences in the beds and listened to us about what we were looking for to make great recommendations. Delivery was great as well, really an excellent experience all around with Denver Mattress.
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01/02/19
We knew pretty much which Tempur Pedic mattress we wanted, but Pierre was especially helpful and answered all our questions. It made for a speedy visit and mission accomplished!! Great selection and prices!!
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12/01/18
Seek out Luke
If you are looking for a new mattress, especially if you aren't sure where to start, check out Denver Mattress in Lakewood, and ask for Luke G. He is honest, kind, very knowledgeable, and relocatable. He made, what I thought was going to be a scary, painful, and boring process, relaxing and very quick. At no point did I feel like he was trying to up sell me. He listened to all of my questions and was able to form an intelligent answer for all of them.
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11/20/18
Great customer service treated us very well every one went beyond what they had to do to help us with our perchase and the delivery guys helped us get our old stuff out of the house can’t say enough about the people there thank you
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10/27/18
Great stuff
We visit for a second time and a different store. Both were very clean and staff was pleasant. Second time in was to make a final decision and happy we did.
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07/25/18
I CANNOT SAY ENOUGH ABOUT THE QUALITY OF SERVICE WE RECEIVED FROM JOSH C. TWICE IN THE PAST TWO WEEKS. HE IS NOT ONLY EXTREMELY CAPABLE, BUT ALSO QUICK AND COURTEOUS. HE WENT WAY BEYOND WHAT THE ORDINARY SERVICE AGENT WOULD DO. I HOPE YOU KNOW WHAT AN EXCELLENT EMPLOYEE HE IS! BTW HE DID NOT ASK ME TO WRITE THIS COMMENDATION. I CHOSE TO DO SO. CHEERS TO JOSH C.
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07/16/18
helpful
Have always had good help and friendly service at this store... :)
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06/25/18
So easy
We were helped by Chad, who was very helpful and patient. He gave great information on each bed we looked at, including warranties.
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06/06/18
Great Experience
My wife and I were in the store on a hectic day for them as they were filming a commercial. We started to leave but was greeted by Steven who insisted that it was ok to look around. Steven was awesome. He was very patient with us and showed us bed after bed for nearly 2 hours. He was very knowledgeable of all the products that they carried. I'll definitely be going back.
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08/21/17
Seth has absolutely amazing customer service. He listened to exactly what we thought we wanted and then made great suggestions on beds and pillows. We weren't there for long and found exactly what we wanted and needed. Absolutely satisfied with the service and selection at the store.
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05/24/17
Pleazzzzzzzzzzzzzzzzzzzed
What a great experience buying a mattress. Everything you could ask for - great customer service from Kaylee; excellent selection; extremely competitive pricing; excellent value; fast and very friendly sales process; on time and quality delivery from Ben and Adrian.
This is the kind of experience and mattress that will make me sleep well tonight.
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04/12/17
great shopping experience
Luke Gunn was the salesman who waited on us when we entered the store. He was very friendly, not at all pushy, and answered all of our questions about mattresses we were buying for ourselves and for my mother. After finding what we wanted, we walked over to your sister store, Oak Expressions, to buy a new bed and dresser first. When we got back, Luke greeted us again and we finished paying for our purchases. Talking with Luke, we found we had a lot in common with him. He is one of the greatest salespersons we have ever met! We had no problems sitting up our 2 delivery dates. We are definitely going to recommend him and Denver Mattress to anyone we know who needs a new mattress.
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04/03/17
Great Value, Kind And Knowledgable Staff
Steven was kind, knowledgable and professional. The complete Sleep System is a great value- including the mattress, box spring, mattress and pillow protectors and two pillows and the mattress comes with a 10 year warranty.
The modest delivery fee is company wide so if you purchase another piece from a sister store the fee will not exceed $200(?).
It was a bummer there was only polyester sheets available, as the cotton ones have been discontinued.
We would have liked to purchase a frame from bedroom expressions but didn't have the budget for it. I called the store to add the basic frame to our order and Luke(?) was very helpful. Delivery still pending in 2 days so I can't say too much on that.
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03/15/17
Stellar Service
We went to another mattress company in the area before stopping in to Denver Mattress. Before we entered the store we were under the impression that everything would be out of our price range but figured we would still give it a shot.
As soon as we entered the store the differences between Denver Mattress and their competitor was clear. The store was far more warm and inviting than the previous store that we visited.
We were greeted almost immediately by Luke who was very friendly and helpful (without being pushy). Not only were we helped in a timely manner, but Luke was very knowledgeable and patient with us.
We ended up purchasing a Doctor's Choice Euro Top mattress. Our sales person did his due diligence and showed us other options, but this was a no brainer. The quality of the mattress and the price just cannot be beat.
We are very thankful to Luke and Denver Mattress for helping us sleep easier.
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03/14/17
Denver Mattress Lakewood
I had a wonderful experience and ordered my new Doctor's Choice Plush mattress with the help of Cloyce Shannon. He was very knowledgeable and made the buying experience easy with no stress!!!
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02/28/17
We purchased a mattress a few days ago
and it will be delivered this coming Tuesday.
Sales person was very helpful and we easily picked out a nice mattress at the price we wanted to pay. We especially liked
the appearance of the showroom, very nice.
We would easily recommend Denver Mattress to a friend.
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02/26/17
Outstanding Service
Great selection, great purchase/return policies, and outstanding service.
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02/13/17
Good service
We worked with Seth. He was very helpful and knowledgeable .
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02/03/17
Very pleasant shopping experience
We went in to purchase new mattress set. Sales person who greeted us was considerate, knowledgeable, and pleasant. She showed us what we wanted to see and gave us time to discuss it privately after we had tried out the beds we were interested in. Very pleasant, no pressure sales. We felt all our questions were answered satisfactorily.
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01/24/17
Helpful staff, great price!
This was the last stop after a LONG day of mattress shopping. We were greeted as soon as we walked in the door, unlike the many other shops we had been at. We stated what type of mattress we were looking for. Cathy our sales representative directed us over to the perfect mattress. She showed us several more, but we knew the first one she showed us was exactly what we had been searching for. Why didn't we come here first? Delivery set up and purchasing was easy and I appreciate that we can return the mattress if we find after a full nights rest it wasn't what we thought it was.
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01/06/17
we purchased a tempur-flex hybrid supreme, we love it. our sales person Cloyce Shannon was very knowledgable and genuine. I would deffenitly recommened him.
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11/28/16
Everyone was awesome! I was in a rush with a long drive ahead. I needed to purchase a new mattress and stay with in my budget. My salesman was the best! He hooked me with the perfect bed within budget and on the road in less then an hour. Also, loaded everything up for me. Thank you for everything!
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11/22/16
New Mattress
Needed to pick up a replacement mattress as ours was showing some age. We had purchased this mattress from Denver Mattress originally as an upgrade to a previous one that was also bought here. This time we opted to go with the outright purchase instead of the warranty upgrade as we wanted the full 10 year warranty. The staff was very helpful and informative. They went above and beyond to verify that the mattress we wanted was available at another store for pickup. I would recommend Denver Mattress to anyone who is seeking to replace the mattress they have
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11/17/16
Trusted Manager and Assistant
This store manager, Tabitha, and her assistant , Seth, we're astonishingly and remarkably helpful to me when I recently purchased 3 beds at their store. I had a few issues but they were professional and willing to work with me and solved the problems.
I have only ever experienced this level of service a few times in my (long ) life.
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10/26/16
Great
We had a great experience buying a mattress at this location. The salesman was very knowledgeable. We wanted to quickly find something in our budget and was able to find exactly what we were looking for. Purchasing was very easy and then we pulled around the side to pick up the mattress and it was very fast service. We will definitely use them in the future!
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10/14/16
I have shopped at this store 4 times in the last 12 years. I will not go anywhere else. The service at this store is exceptional.
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10/11/16
Seth was terrific...
Seth helped us find a great mattress and base yesterday. He was knowledgable, kind, not pushy and he gave us the information we needed, but then also gave us time/space to make our decision on our own. He is a great salesperson!
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10/06/16
Excellent Customer Service
My wife and I just purchased two mattresses from Denver Mattress, Lakewood CO. The selection of mattresses is very good with a wide range of price and quality. The best thing about the experience was the excellent staff who work there. They never rushed us - we visited this store 4 times before making our decision. The staff were always polite, respectful and provided excellent useful information. We had looked at other retailers, including on-line options, and kept coming back to this store because the staff (especially NATHAN GRUDA) were so helpful. Nathan provided excellent information on all of the beds and helped us narrow our selection. His advice was extremely helpful. Mattress buying is a bit like buying a car but Denver Mattress seems to stand by their products and pricing in a fair way.
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10/05/16
Denver Mattress
Very pleasant experience, the team managed to price match and improve over another retailer as well as improve on our product selection.
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10/03/16
needed 2 mattresses fast for guest bedrooms. Staff was cooperative and helpful. Product was perfect for my needs and budget
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09/27/16
Great Experience!
We have been wanting a new and high-quality bed for a number of years. Both of us now have back issues that have become chronic, so we were prepared to spend whatever we felt necessary in order to find a bed that would provide long-term comfort. We were greeted by Jessica within moments of our arrival. She was professional, called us by name, asked pertinent questions to guide our bed search, anticipated our needs, was responsive, informative, and helpful, and made our visit second to none! We appreciated that Denver Mattress carries a broad selection of mattresses and hires sales personnel with integrity. The only "hard" part will be waiting a week for our new state of the art bed to be delivered!
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09/25/16
I could not have had a better buying experience. My salesperson, Jessica Stamp, greeted me as soon as I entered the store. She asked a few questions regarding what I was looking for. She directed me to exactly what I wanted (mattress set) and advised me it was on sale. Jessica handled the credit application in a matter of minutes and I was on my way home. Jessica was pleasant and extremely helpful. She explained the warranty thoroughly and gave me information I would not have thought to ask. I advised Jessuca that I am hearing impaired and she immediately spoke a little louder, enunciated very clearly and looked directly at me as she spoke. I never had to ask her to repeat herself. I would definitely recommend your store to friends. Thank you, Jessica, for making it so easy and pleasant.
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09/17/16
Helpful
I purchased a mattress yesterday from a woman named Kathy. She was very helpful and I felt no pressure. Looking forward to the delivery of my mattress.
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09/04/16
Seth was very helpful we found what we were looking for and we were in and out with no hassle.
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08/29/16
Friendly Service
The people at Denver Mattress were friendly and helpful. I did not feel pushing into anything.
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08/27/16
Great Customer service
They don't pressure you at all. Ask for Steven, he will take care of you. Plus the quality for the value is where it's at, this is our second mattress from them.
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08/21/16