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Ratings and Reviews for Furniture Store in Kennewick, WA

Average Customer Rating

5.0
1 - 9 of 9 Reviews

Overall Rating:

christine d - othello, WA

December 23, 2020

Selection

5/5

Service

5/5

Value

5/5

My husband and I drove down from Moses Lake and several staff greeted us upon entering the store. We had talked to Toby on the phone so when we arrived we asked if he could help us. Toby was awesome!! He helped us pick everything that we needed and took the time to answer all of our questions. He was very professional, kind and not in hurry to get us to buy. He genuinely wanted us to be happy with our purchase. He even suggested different paint color to coordinate with our new furniture. I recommend Furniture Row to anyone looking to buy furniture for your home.

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Overall Rating:

SleepingGoodNow - Kennewick, Washington

November 12, 2018

Selection

5/5

Service

5/5

Value

5/5

Was looking for a great mattress, was was smothered with helpful and wanted suggestions and discounts(sometimes there’s more in back not listed) awesome!!!!, went in for a cheap get me by mattress, got a great “for a while mattress” and a wicked new pillow for less than I was planning on spending at the time...thanks!!!

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Overall Rating:

OUTSTANDING - Richland, Washington

October 1, 2018

Selection

5/5

Service

5/5

Value

5/5

I recently purchased furniture for my mother-in-law and had a limited amount of time to do so. The team from Furniture Row and Denver Mattress made this experience more pleasant then I could have ever imagined. From the helpfulness of the staff in store to the delivery team I couldn't express my appreciation for such great product and service! I am a Furniture Row & Denver Mattress fan for sure! Thank you!

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Overall Rating:

Lembckes - Tri-Cities, Washington

February 3, 2018

Selection

5/5

Service

5/5

Value

5/5

Furniture Row/Denver Mattress is our go-to for home furnishings! We purchased all of our furnishings in 2007 and we still have it. It's held up so well and are quality products. We always return when we need something to add to our home!

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Overall Rating:

WRHoward

March 2, 2017

Selection

4/5

Service

5/5

Value

5/5

We were shopping for a new adjustable bed and mattress. Denver Mattress was our 3rd stop of the day. Ultimately we decided to buy from Denver Mattress because of the value, the salespersons willingness to work within our budget, and the quality of the products. Would definitely recommend the store to our friends and family.

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Overall Rating:

Christ - Kennewick, Washington

February 20, 2017

Selection

5/5

Service

5/5

Value

5/5

Great Service and good Prices. We loved our sales person who was patient and helpful and let us lay on as many mattresses as we wanted. We even shopped around and finally came back to buy our mattress because you can't get the same level of service anywhere else. Plus the prices on the Denver Mattresses are great!

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Overall Rating:

AMonkey82 - Kennewick, Washington

September 10, 2016

Selection

5/5

Service

5/5

Value

5/5

Service was excellent. All employees were helpful and had plenty of product knowledge.

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Overall Rating:

miamifan - Kennewick, Washington

September 9, 2016

Selection

5/5

Service

5/5

Value

5/5

Craig was so helpful in picking out and purchasing our mattress. Already told all my coworkers what a great deal we received.

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Overall Rating:

Tumbleweedgrl - Kennewick, Washington

August 7, 2016

Selection

5/5

Service

5/5

Value

5/5

Went in to the Kennewick Furniture Row Outlet for a much needed new mattress. Show room was clean and well organized. Salesperson was friendly and asked questions to determine thr mattress that would be the best fit. He was patient with us as we tried numerous models and found the one that felt the best. We can't wait until it is delivered. This store always has great furniture and decorative items as well.

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