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Ratings and Reviews for Furniture Store in Spokane, WA

Average Customer Rating

4.8
100%

Would recommend to a friend

1 - 26 of 26 Reviews

Overall Rating:

Elin K - Rathdrum, ID

September 4, 2020

Selection

5/5

Service

5/5

Value

5/5

We appreciated the assistance received by Micah at Denver Mattress in Spokane Valley, Washington. We had been forced to warranty our current mattress due to a manufacturing defect, so we were unable to purchase a mattress at Denver Mattress (we had to go back to where it was originally purchased). Despite knowing that we couldn't buy, Micah still took the time to assist us in making an informed decision. Denver Mattress has an excellent selection - we were able to see the exact mattress we would be buying, instead of choosing from a photo!

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TracieJo - Spokane, Washington

January 30, 2019

Selection

5/5

Service

5/5

Value

5/5

The last thing I wanted to do what shop for a new mattress, so I bucked up and headed to Denver Mattress reluctantly. I am so happy I did! The salesman there are hands down top notch. Patrick, thank you so much for your knowledge and outstanding personality. I purchased 2 mattresses, 1 for myself and another for my adult daughter. The delivery was quick and painless. Looking forward to many nights of heavenly sleep. Patrick needs a raise!!

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Kimberly C - Spokane, WA

October 15, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

We went Mattress shopping today and On our 3 stop we landed at Denver Mattress! Don was greeted us and was kind and knowledgeable. Showed us many models and answer all our questions in helping us decide on one to purchase. Thank you Don for your help!

Verified Review

Would recommend to a friend.

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charleysfarm - Spokane, Washington

January 20, 2019

Selection

5/5

Service

5/5

Value

5/5

We went in to the N. Division store and were treated in a friendly manner with no pressure to buy. We bought a king size mattress and loved it from the first night we slept on it. We also got the Cotton sheets which are the nicest sheets we have ever had and the top sheet is extra big so it could be tucked in on the sides, the way sheets used to be made years ago.

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Lanebane - Spokane, Washington

August 30, 2018

Selection

5/5

Service

5/5

Value

5/5

We had a great experience right when we entered the store. Fast and friendly service.

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DebRan - Spokane, Washington

June 25, 2018

Selection

5/5

Service

5/5

Value

5/5

Our experience was wonderful! Lanny is extremely knowledgeable and helpful and goes the extra mile to make sure what you purchase meets your needs.

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pitanorman - Spokane, Washington

June 18, 2018

Selection

5/5

Service

5/5

Value

5/5

Patrick helped my son and I find a queen size mattress that my son liked and was in my budget. Thanks Patrick for all your help!

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BuckeyeRog - Spokane, Washington

April 6, 2018

Selection

5/5

Service

5/5

Value

5/5

Down sizing and needed to replace a Queen size bed with a Full. Lanny was very helpful and listened to what my needs and wants were, even providing different pillows to try with each Mattress. No hard sell, no up sell, no presure! He allowed me the time I wanted tto make a decsion. Great experiance!

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Betsy41 - Spokane, Washington

March 21, 2018

Selection

5/5

Service

5/5

Value

5/5

I came into Denver Mattress looking for a new mattress. I was greeted when I entered the building and was shown a few to look at. I gave the sales person my Budget and it worked. I found one I really liked. I appreciated the wonderful customer service they had. They work around my schedule to deliver it. I enjoyed the free pillows which I wasn't expecting. Great quality store and Service. I will be back in the future.

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SandmanSteve

February 14, 2017

Nice people and helpful. Not pushy at all and our furniture is amazing... the bed we recently purchased is wonderful, soft but firm.thanks furniture row!!!

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Abbey3 - Spokane, Washington

January 4, 2017

Selection

4/5

Service

5/5

Value

5/5

I was very impressed with the friendly service we received at Denver Mattress and Furniture Row on Division, in Spokane. The staff went above and beyond to help us decide on a bed that we had seen online but was not on the floor. They brought out and unpacked a piece from the set so that we could see the wood color. We were able to order the exact River Ridge bed I had seen online and feel confident that the color was what we wanted. I am so excited for our new bed and mattress!

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ras56

December 26, 2016

Selection

5/5

Service

5/5

Value

5/5

Very prompt , service was professional. I was in and out in less than an hour.

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LoyalCustomer - Spokane, Washington

November 17, 2016

Selection

4/5

Service

5/5

I was very pleased at the service and knowledge about mattresses. All of our questions were answered and salesman took the time to show us a variety of beds.

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Tabatha - Spokane, Washington

November 14, 2016

We had such a great experience Friday when we bought our new Mattress! Thank you for all your help and getting through this process with us having our two kids with us!

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KSutton - Spokane, Washington

November 12, 2016

Selection

5/5

Service

5/5

Value

5/5

We bought this for our spare room that has limited space. The salesman suggested the Space Base frame which would allow us more storage underneath the bed. We couldn't be happier with the mattress. It's super comfortable and the frame is durable and sturdy. Great purchase overall. This is our third purchase from the store and I would recommend anyone going are there Furniture needs!

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JmPm - Spokane

November 2, 2016

Selection

5/5

Service

5/5

Value

5/5

My husband and myself went in shopping for a mattress. Lonny was very helpful and not pushy at all. He was very knowledgeable and helped us make a decision.

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Fireflyknight - Spokane, Washington

October 19, 2016

Selection

5/5

Service

5/5

Value

5/5

We needed a bed...severely. The guy helped us immensely, excellent recommendations, took our budget into consideration and didn't force us into financing or to make any larger purchase than we wanted. he was polite, loved our kids regardless of the fact that they were jumping from bed to bed like they were trampolines :-) He was kind, patient with our indecisiveness and lack of knowledge and most of all gave us the space we needed to make a decision. FR and Denver mattress was a major yes for us even after going to multiple other places that day, everywhere else made us feel like we were just a sale and yet Denver Mattress/FR made us feel like we were the guests. thank you so much you guys we finally had a good nights sleep after like 7 years of having a bad mattress, We love it, We love the deal and we loved your service. We are Crazy satisfied and have already recommended you to a friend, and told all of our friends! Keep on keeping your customers as #1 guys!

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KathyD

October 15, 2016

Selection

5/5

Service

5/5

Value

5/5

I went in to browse mattresses and get information. The Manager was so helpful and answered all my questions. He knew a lot about the brand I was looking at.

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Shanny - Spokane, Washington

October 10, 2016

Selection

5/5

Service

5/5

Value

5/5

I asked a ton of questions and Lanny had the answer to all of them, he did not force a sale, yet repeatedly informed me "there was no rush!" The quality and savings were fantastic and the service from Lanny on to delivery was excellent! A rare chance to enjoy the experience of buying a high end home furnishings without stress!

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Harleybear - Spokane

October 3, 2016

Selection

5/5

Service

5/5

Value

5/5

Had a great experience looking at mattresses. Bought one and getting in a week. Thank you furniture row

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Bug05

September 15, 2016

Selection

4/5

Service

5/5

Value

5/5

I was having a very hard time making any decisions. The sales team at FR were very helpful and extremely patient with me. They were not pushy at all. I will definitely shop here again!

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KatieJean - Spokane, Washington

September 6, 2016

Selection

5/5

Service

5/5

Value

5/5

This was the third store we stopped at in our mattress shopping adventures. We were quickly greated and when I told the salesman what I wanted and what my budget was he showed us all the available mattresses and then even offered to show us what was on clearance to save even more. Ended up with a perfect mattress AND upgraded to a clearance adjustable base for our mattress. I will definitely be back to Furniture Row and Denver Mattress for future purchases!

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Shawn W - spokane, WA

December 28, 2020

Selection

4/5

Service

5/5

Value

3/5

Staff was friendly. More then anything they respected us by letting as look around and not accompanying us along every step. They were there when we needed them and very friendly.

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Rella

February 19, 2018

Selection

4/5

Service

4/5

Value

3/5

Our salesmen, Dave was very knowledgeable of the products, easy to work with and answered every question we had. Went to another location and did not have same experience. Dave is the one to speak with.

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Savha - Spokane, Washington

February 21, 2017

Selection

5/5

Service

5/5

Value

4/5

I just bought a matress this past Saturday. The service was great and very informative. Delivery was fast and pain free. I am still in the testing phase as I have only slept one night on my new mattress but what a great nights sleep it was.

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N8Win - Spokane, Washington

January 4, 2017

Selection

4/5

Service

5/5

Value

4/5

I have never had a bad experience in a Furniture Row store. I purchased an adjustable bed a few years back, a mattress and frame for my son and a new mattress for my bed this year. The customer service is great and I know first hand that Furniture Row stands by thier exchange policy. When I first purchased my mattress years back, I found it to be too firm and Furniture Row exchanged it without any hassle. I will always go to Furniture Row to compare prices and most likely buy my furniture.

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