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Ratings and Reviews for Furniture Store in Pharr, TX

Average Customer Rating

4.8
100%

Would recommend to a friend

1 - 20 of 20 Reviews

Overall Rating:

Rebecca S - McAllen , TX

March 23, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

ReneGaxiola did an excellent job of showing us the mattress set that we were looking for and made the process of purchasing and arranging for delivery very simple. Very knowledgeable and helpful.

Would recommend to a friend.

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Overall Rating:

Tiffiny - Pharr, Texas

January 31, 2020

Selection

5/5

Service

5/5

Value

5/5

I love this store, I was helped by TJ who was extremely friendly and very knowledgeable about all the products in the store. Not only do they have great priced mattresses they have many accessories. I will not only go back because of the great prices but because of the awesome customer service.

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Hildita - Pharr, Texas

May 22, 2019

Selection

5/5

Service

5/5

Value

5/5

I couldn’t believe that the price of mattress purchased was half what I had been quoted at another mattress store. I will continue to buy at your store from now on. Best service & best price. I also enjoyed your store I was not pressured instead I left worry-free that I had made a good choice. Thanks again.

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Overall Rating:

Gerardo

January 14, 2019

Selection

5/5

Service

5/5

Value

5/5

Overall great place to buy new accessories for your home. Helpful costumer service and very knowledgeable on what is at the store.

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MichelleRenee - Weslaco, Texas

September 27, 2018

Selection

5/5

Service

5/5

Value

5/5

My home was flooded about 3 months ago and my mattress was damaged. When it was time to move back in, I went to my local Denver Mattress/Furniture Row to purchase another Doctor's Choice Firm King Size mattress and box spring. My purchase was made on Saturday and delivered on Tuesday. I had one of these mattresses before and would highly recommend one to anyone looking for a quality mattress of any size.

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Overall Rating:

wxyz7

August 29, 2018

Selection

5/5

Service

5/5

Value

5/5

T.J. (mattress manager, store manager) provided answers to all my questions and concerns. The transaction was done quickly and I left the store knowing I was in good hands.

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Overall Rating:

Valleyboy - Pharr, Texas

March 29, 2018

Selection

5/5

Service

5/5

Value

5/5

Spent some time on the market. Making a purchase here was fast, easy, and very informative. It was easy to select the right mattress for me!

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Sarahy - Pharr, Texas

July 19, 2017

Selection

4/5

Service

5/5

Value

5/5

Excelent customer service, they gave me different options and a ver good discount . They deliver the next day and also they help my son to set up

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YaYa1 - McAllen, Texas

March 16, 2017

Selection

5/5

Service

5/5

Value

5/5

I went in on Friday evening and got a great deal delivered and installed by Sunday afternoon. The mattress is super comfortable....almost to comfy I don't want to get out of it! Thanks for the great suggestion on a mattress.

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Sandyjen - Pharr, Texas

February 20, 2017

Selection

5/5

Service

5/5

Value

5/5

Aaron bland was exceptional and helping us choose the rent mattress for us. His patience and consideration made it easy for us to work with him. We really appreciate the time he took with us to make the choice.

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sallyb57 - Pharr, Texas

February 10, 2017

Selection

5/5

Service

5/5

Value

5/5

I saw an ad on TV regarding the sale of mattress sets. I told my daughter about the sale and we decided to stop by to see if there was a mattress we liked. The sales people greeted us and introduced themselves advising us if we had any questions they would help. We took our time to look at all the furniture including the mattresses. There was a very good and extensive selection, we finally found 2 sets. We applied for finance and we were approved. Needless to say, my daughter and I are very happy with our choices and the assistance we received from the sale man that helped us. Thank you Denver Mattress and staff!

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Overall Rating:

Omar - Pharr, Texas

January 4, 2017

Selection

5/5

Service

5/5

Value

5/5

As it happens, it was time for us to get a new bed. We drove down to denver mattress and were greeted with a smile by aaron. He looks like payton manning. He introduced us to different style beds and bases.he was kind and informative. Not pushy or robotic just nice, neat and easy to talk to. Thank you, Denver Mattress and kudos to Aaron and the rest of the team!

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babiochi - Pharr, Texas

December 22, 2016

Selection

5/5

Service

5/5

Value

5/5

To my delight and surprise I was helped great by your seller in every aspect of the negotiation.

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Prmrz91 - Pharr, Texas

November 27, 2016

Selection

5/5

Service

5/5

Value

5/5

Purchased a bedroom set yesterday and the customer service was excellent. My family and I were attended to right away and we were helped to find exactly that we were looking for! Thank you!

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Rocker - McAllen, Texas

November 26, 2016

Selection

5/5

Service

5/5

Value

4/5

Our sales rep was fantastic. Explained the mattresses, gave us the time needed alone to try out the mattresses and to lay on them. He was very friendly and professional.

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Remmer - Texas

September 23, 2016

Selection

5/5

Service

5/5

Value

5/5

Very helpful personnel store very clean and availability excellent

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IslandDiva - Pharr, Texas

September 4, 2016

Selection

4/5

Service

5/5

I have purchased more than once at this store and highly recommend if you are serious about mattress/bed purchase this is the best place. Ramon was great in explaining each mattress and was very helpful. No other store beats for value.

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KayRae - Texas

August 6, 2016

Selection

5/5

Service

5/5

Value

5/5

I've usually come to Furniture Row anytime I need anything for the house. This year was new mattresses, and a Denver mattress employee greets you as soon as you walk in and immediately asked if you need help. So great customer service and great deals always going on proud to say I got my New Mattress at Denver mattress in Pharr!

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Tex1244 - Pharr, Texas

October 23, 2016

Selection

5/5

Service

4/5

Value

4/5

My wife and I had been in a need of a new mattress. When we visited Furniture Row we found more than we were looking for. The mattress we purchased exceeded any comfort level we had ever experienced. There was a vast selection of mattresses to choose from; each one as good as the next. The sales staff was able to help us find the perfect blend of comfort and durability in our mattress. I would definitely visit Furniture Row in the future and would highly recommend anybody else to do the same.

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Overall Rating:

Jpich - Pharr, Texas

September 4, 2020

Service

1/5

Value

1/5

Horrible service, bought and adjustable bed that needs to be serviced. I scheduled and appointment had to reschedule for a different day. The day of the appointment I get a call telling me they are scheduled to come from 3-5pm then they call me back to push the appointment later that day when I won't be home because they have a different address. The address was updated when I purchased the item and it was delivered to the correct address so now they are telling me the address was not updated in their system and I am having to reschedule for another 2 weeks because they are fully booked. They offered me pillows to try and resolve my issue for having to reschedule for a second time. I don't need pillows I just need my bed serviced!!!

Response from Denver Mattress: Customer ServiceMarch 29, 2021Hello, Thank you so much for taking the opportunity to leave a review for the store you purchased from. We're sorry to hear that about your recent experience. We've sent you an email to help assist you further. We look forward to hearing from you.

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