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Ratings and Reviews for Furniture Store in Madison, AL

Average Customer Rating

5.0
100%

Would recommend to a friend

1 - 22 of 22 Reviews

Overall Rating:

gwen S - huntsville, AL

June 1, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Joshua and Jamie delivered my mattress sets of two!!! These young men were awesome!!! They made sure each item was placed to perfection. professional, kind and aware of my needs as a customer. you don’t always have someone as these young men delivering your furniture. shot out to excellence in their job!!!!

Verified Review

Would recommend to a friend.

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Overall Rating:

Owen M - Madison, AL

August 14, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Afton was easy to talk to and got me lined up with a mattress.

Would recommend to a friend.

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Habill S - Athens, AL

November 21, 2020

Selection

5/5

Service

5/5

Value

5/5

Staff was very helpful and provided honest feedback.

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Derica

March 11, 2019

Selection

5/5

Service

5/5

Value

5/5

I came in already knowing what I wanted and the associate who helped me did a good job of explaining anything I needed to know.

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Lauren2018 - Madison, Alabama

February 24, 2019

Selection

5/5

Service

5/5

Value

5/5

We purchased a new Purple mattress last week and so far have had a great experience. We have not received our mattress yet so this is strictly a review of our buying experience. Chris was very knowledgeable but not pushy. He answered all of our questions and gave us time to decide if we were going to make the purchase that day or wait.

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2019Customer - Madison, Alabama

January 8, 2019

Selection

5/5

Service

5/5

Value

5/5

A big THANK YOU to Chris, the manager of the Madison Alabama store. Chris went the extra mile for me and helped me obtain a repair part. He was super responsive - first by phone, then by email, then in person. Extremely helpful! I've been in the Madison store several times and been impressed each time. I recommend you go check them out.

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Tammy2018 - Madison, Alabama

February 26, 2018

Deseriee was our customer service rep. She was awesome helping me and my husband find the perfect mattress for us. 2/24/18,

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Frannk - Madison, Alabama

September 3, 2017

Selection

5/5

Service

5/5

Value

5/5

My experience is always awesome when I go to Denver Mattress. My last visit the manager Chris took very good care of my wife and I, his knowledge helped pick the best mattress for us. If you're gonna travel to Denver Mattress I definitely recommend that you ask for Chris you won't be disappointed!!!!!!!!!!

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dtwayne - Madison

August 28, 2017

Selection

5/5

Service

4/5

Value

5/5

The store selection and the prices were beyond belief. Most times when you see the advertisements about stores on tv or online, the things said are usually exaggerated or inaccurate. However, I found what I saw and experienced at Furniture Row, to be exactly what the advertisement said it would be, an Amazing experience. The prices were decent. The people were cordial, easy to talk to, no hassle conversation. It was a totally stress free experience. I loved it. When I need furniture again, whatever it is, I am going to furniture row first.

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Bamatina - Madison, Alabama

August 2, 2017

Selection

5/5

Service

5/5

Value

5/5

The staff at Denver Mattress are very helpful and professional. We bought a queen mattress set and the price could not be beat any where in town.

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EdenP - Fayetteville, Tennessee

June 28, 2017

Selection

5/5

Service

5/5

Value

5/5

We went to the Madison , Al. Denver mattress to look and try out the Arapaho mattress after reading on line reviews, the sales lady was very helpful and showed us several mattresses that were in the style we were looking at. She was wonderful! We ended up getting the Doctor's Choice Euro Top, and so far it has been great! From the first night I woke up with no back pain! I will definitely will recommend this mattress and store to all!

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RuthG - Florence, Alabama

June 28, 2017

Selection

5/5

Service

5/5

Value

4/5

We had a very good shopping experience, helpful and friendly staff, purchased a queen mattress set to replace mine that I purchased 15 yrs ago..because of how well my last mattress lasted, I went back and Im looking forward to getting my new set home!

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Valbama - Alabama

June 12, 2017

Selection

5/5

Service

5/5

Value

5/5

we needed an adjustable bed for health reasons, my husband prefers firm, I like soft. I tried everything in the store. Our salesman was so patient, knowledgable and friendly, I felt so comfortable making my decision, not rushed, I left feeling very satisfied as I always do.

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Mitch355 - Madison, Alabama

May 30, 2017

Selection

5/5

Service

5/5

Value

5/5

I had read the comparison and ratings done by Consumer Reports so I thought I would check them out. After stopping by and throughout testing the Denver Mattress brands I ended up buying two queen sets. The staff was very helpful and patient and I can't wait for my new mattress.

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Swope - Alabama

March 29, 2017

Selection

5/5

Service

5/5

Value

5/5

Just wanted to say how great the service was at Furniture Row. Was able to walk in, pick out what I wanted, and set up for delivery the next day. The two men that delivered my mattress set were friendly and very professional. I will be shopping again at their store in the near future.

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Karl - Madison, Alabama

February 26, 2017

Selection

5/5

Service

5/5

Value

5/5

This was a very pleasant experience. The store had a great selection of mattresses in their showroom and in stock in their warehouse. The sales staff were very knowledgeable and courteous, the warehouse staff was quick to help with loading our selection for me. Very good impression overall.

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Frosty88 - Madison, Alabama

January 4, 2017

Selection

5/5

Service

5/5

Value

5/5

Chris welcomed us as we walked in. He is polite, very knowledgeable and most important to me. Not pushy. This was the first mattress we have bought in 14 years. Yes long over due! and Chris was patient and asked good questions to help us on our decision making quest.

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OscarB63 - Madison, Alabama

November 30, 2016

Selection

5/5

Service

5/5

Value

5/5

I was looking for a hard to find item. I had been all over Huntsville with no luck. The Madison location did not have any in stock but Chris spent 30 minutes checking other locations until he found some. He even had the store manager at the other location send a photograph so I could see the item to ensure it was what I was looking for. Outstanding service.

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Lian - Madison, Alabama

November 14, 2016

Selection

5/5

Service

5/5

Value

5/5

After visiting four other mattress stores, we decided to try Furniture row in Madison. We had the best experience. Not only did you find what we wanted, it was 900 dollars cheaper than what we were going to pay at other locations. The staff was extremely helpful and we got to take our purchase home the same day. Other stores wouldn't deliver for 7 days. Furniture row will be the only place we shop for furniture. We love our new Denver mattress.

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Heyblinkin - Huntsville, Alabama

November 3, 2016

Selection

5/5

Service

5/5

Value

5/5

I am new to the area and needed a mattress. I was going to order online, but it stated there would be a 2-3 week delivery time. I called the store and Chris was very nice; he told me they had everything in stock and I could have delivery in as early as 3 days!! Furniture Row is very concerned about customer satisfaction and their return policy is great. I really like Furniture Row's massive selection and will likely use them again for future furniture and mattress needs.

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DSkinner - Toney, Alabama

October 12, 2016

Selection

5/5

Service

5/5

Value

5/5

Me and my wife have had lower back pain and snoring issues for years we decided to look at adjustable beds. after looking and pricing at different stores I went to our local Denver Mattress. Chris the SM was my salesman I told him of my issues and he showed me the adjustable beds and fixed me up. I can say this is the best bed we have ever owned. WE could tell a difference after the first night my back does not hurt me when I first get out of the bed not to mention Denver Mattress has the best prices in town saved a lot of money shopping there. Thank you Chris for your help in getting the best night's sleep we have had in years.

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altamac - Madison, Alabama

August 19, 2016

Selection

5/5

Service

5/5

Value

5/5

We stopped by around 6:00 Wednesday night; Desiree (sp?) helped us. We needed everything -- mattress, foundation, pillows, mattress cover, pillow cover, sheets, etc. She answered every single question we had and never made us feel like anything we asked was ignorant. We never felt pressured, and she took her time with us; this is a huge, major purchase! We really appreciate her consideration, and I even saved some money! I'm a fan of the rewards program, as well. Run, don't walk, to visit Denver Mattress!

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