Excellent selection and very friendly sales staff. Highly recommended.
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Ratings and Reviews for Denver Mattress Store in Lone Tree, Colorado
Customer Reviews
What customers are saying:
Customers consistently praise the friendly, helpful, and knowledgeable sales staff, highlighting individuals like Scott, Wendy, Edward, Isabella, Jaime, Rebecca, Stacey, Roderick, Stephanie, Logan, Sarah, Frank, Devon, Brandon, Samantha, Misha, Kathy, and Randy for their exceptional service. Many appreciate the no-pressure sales environment and the staff's willingness to go above and beyond to assist with purchases and answer questions. The store is also commended for its great selection and overall positive shopping experience.
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Stopped by to check out dining room table sets, Rebecca assisted us and she was great. We LOVED a set but we were just unsure if it would go with our home colors. She then moved the chair to a section of the store that had our color schemes in the background and that’s what sold us! We have been customers since COVID and we always have a pleasant experience!
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We have been looking for a new bedroom set for years and have been unable to find anything of quality that we both agree on. We dropped in to Furniture Row in Lone Tree a few days ago just to see what they have to offer and we found several bedroom sets that we loved. We worked with Misha who was beyond helpful in answering our questions and pointing out other sets that were similar to the ones we liked. We had to go home to do some measurements and came back 2 days later and Misha helped us move around and measure the set to be sure it will fit. The selection, quality and helpfulness of the staff were better than we could have hoped for. We will definitely be back for more!
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we worked with Scott at the park Meadows Furniture Row location. He is a man of his word. It is a great company to work with. We were told that if we found the furniture that we bought for a lesser price that they would honor the lesser price and they did just that it’s nice to know that in this day and age that there are still companies out there that stand behind what they say, thank you Scott and thank you for furniture role.
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My salesperson was Edward. He was professional, patient, personable, sincere, and a real "people" person. You are fortunate to have him working in the store! I will return to Furniture Row in the future because of his help with my issue!
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Isabella was patient and most helpful in presenting the options that fit my needs for a dining room set.
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We were looking for a dining room set and found a wide variety to choose from at competitive pricing. Scott welcomed us and explained the current sales and how we could mix and match tables and chairs. We asked about the Castlerock set and after answering our questions about it chose to purchase. Scott explained the protection program and delivery options. We chose both and are excited to receive our new dining set next week! HIghly Recommend!
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Great Customer Service. All staff are friendly and helpful. I made a recent purchase, and Jaime went above and beyond to help me with my purchase.
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Roderick helped us find a part to a table and bench set we purchased here last year. He was very helpful to search and locate the correct missing bold for the bench. We always fill our cleaning supplies when we are here. That is a great deal!
We are very impressed with this store.
Thanks again, Roderick, for the great customer service. Keep up the good work!
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great selection of furniture. prices weren't as high as expected and found a table on clearance that we couldn't resist. Stephanie was amazing and helped save us a ton of $. 2nd house we have furnished with this store. thank God for their financing it's so worth it!
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Logan and Sarah are amazing and always quick to help! From selecting pieces, efficient paperwork, follow up and pushing the furniture out to our truck....they are top notch from start to finish!
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Super happy with our sales experience buying a Bering Queen storage bed and two matching nightstands. Frank was very courteous, knowledgeable and professional in completing our purchase. Very satisfied with the delivery process as well.
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Devon, Frank, Brandon and Samantha were all extremely helpful and provided excellent customer service. Thank you!!
The only person I dealt with that was not so friendly was Kathy in the sofa area.
Everyone else was great. Thank you for a great experience.
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Loved the service on the bedroom set. Very knowledgable about the types of sets and how they are made. I was only disappointed that he did not follow up on the after care due to the furniture needing a replacement from delivery as he said he would call to f/u and never did. But very helpful at store so close to five stars
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Love my furniture! love the staff! pricing is fair! love the products too!
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perfect couch for my home
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Very friendly associate, who was willing to walk through the store with me to help make decisions on a sofa and chair we had scoped out the day before. Efficient, knowledgeable and not pushy at all.
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Friendly staff eager to help.
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My shopping experience at Furniture Row Bedroom was excellent. The manager Brandon Beltran assisted me from start to finish. He was very knowledgeable about the merchandise, options and the credit purchase process. My actual furniture doesn't arrive until July; however, I knew that into the process as explained by Brandon. But nonetheless, the shopping experience was seamless because of Mr. Beltran. Keep up the good work.
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Great customer service. Never feel pressured! We just bought our 8th room of furniture for our home. Can't wait for it to get here!!
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Quality products and friendly employees.
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Nice quality furniture
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Scott gave us the information we needed in a non-pressured environment too make our purchase.
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Our sales associate was excellent to work with, thank you Frank!!
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Great staff & service!
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I moved to Colorado 2 years ago without furniture. I have had three shopping sprees at Furniture Row and have been very satisfied with the value, quality and service. They are very quick to fix anything and always call me back promptly.
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The sales people at this store are great! I have been here two times in the past month and each time has been a top notch experience. I always get my questions answered and yet I never feel pressured.
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From the time we walked in the door though delivery and installation, we had a great customer experience. Our salesperson was friendly and knowledgeable. our order was back ordered and she kept us informed on the delivery status along the way. The delivery was scheduled promptly and went quickly and smoothly. Great experience!
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Everything went as planned, from the billing to the delivery date to the delivery service!
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Randy was very friendly and knowledgeable, not overbearing and delivery was quick and easy to setup.
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Chris was fantastic! amazing customer service and great selection of products! definitely going back
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One of the most pleasant shopping experiences I have ever had. The sales person let us look but was available to answer any and all questions that we had.
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We bought our “forever” couch, a Jonathan Louis sectional, at Furniture Row in Park Meadows after doing a lot of research and going to many different furniture stores. Randy was our sales consultant who helped us through the whole process. He was very knowledgeable, patient, and easy-going, and made us feel very confident and comfortable with our decision! As we start to shop for more pieces, we will definitely go back to this Furniture Row location and work with him. Thank you, Randy!
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We came here for furniture for our new house and should have made this our first stop. The selection was fantastic and the wait time for home office furniture was NOT outlandish as it is at other stores. Brandon helped us find what we were looking for and was very professional. We'll definitely go back when we need something else. Can't wait to get our furniture!!!
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We were so fortunate to have purchased the perfect table, chairs and server for our kitchen a couple weeks ago. We worked with Wendy Montgomery who was extremely helpful and caring. The server was delivered with a problem (exposed screws) and had to be replaced which was done easily and timely. Wendy even called us a day or so later to make sure we were pleased. She is an incredible Sales Consultant.
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Wendy was very helpful and easy to work with.
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Stacey helped us find a sectional for our living room, she was great to work with. The delivery guys were awesome too.
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Great Service
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Loved all the options this store offers. Customer service was outstanding!
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No pressure sales, delivery was fast, great selection.
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Great people, exceeded my expectations, worked with me on a purchase that went on sale, couldn't be happier. Thanks so much.
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Kathy is the one who helped us today and she was amazing, to say the very least! she approached us quickly but never added any pressure and we never felt obligated to buy based on her presence. She was so patient with with my 6,000 questions and when I changed my mind about which pieces we wanted in the modifiable sectional several times too. I would go back to this store solely for Kathy!!
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everyone was great. I pressure to buy. great overall experience.
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Stacy is very helpful and knowledgeable every time I need new furniture!
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This was my first time at Furniture Row and I plan to return for future furniture
needs. Rebecca was a great help as she answered questions, gave us time to look around, gave us tips on what to look for when making a decision, and went out of her way to check for delivery in another state where I live. It was a great experience purchasing a sofa and chair and I am excited for it to arrive.
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Great Customer Service! No pressure-just a friendly and helpful atmosphere. All my questions were answered and the buying process was simple and easy. My order is back ordered but I anticipate I will be kept updated. I was even advised of their cancellation policy up front .
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Very happy with my new sofa and loveseat. Store personnel and delivery team were pleasant and helpful.
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You pay a little more but you will get it. Honest team and very helpful. We ordered our dining room table.
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Edward was awesome
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Great Experience
We found a great dining set we were looking for. Our Salesperson Yhonnie was very knowledgeable and very helpful!
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