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Ratings and Reviews for Furniture Store in Lansing, MI

Average Customer Rating

4.8
100%

Would recommend to a friend

1 - 26 of 26 Reviews

Overall Rating:

John B - Perry, MI

February 22, 2024

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Recently purchased a King mattress at Denver Mattress in Lansing. A very friendly and helpful salesperson (Brandi) assisted us. Brandi was knowledgeable and patient with us. We highly recommend Denver Mattress.

Verified Review

Would recommend to a friend.

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Overall Rating:

Donna H - LANSING, MI

February 9, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

4/5

I bought a mattress from them.Unfortunately the mattress was not a good fit for me (not defective ) and had to be returned.Sale and return were both handled courteously and professionally,and everything promised was delivered.My money was promptly refunded after return.Mattress was delivered and picked up on time by two professionals.I would shop there again.

Verified Review

Would recommend to a friend.

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Overall Rating:

jason t - Lansing, MI

March 1, 2022

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Just had my King bed delivered!! Super impressed!!

Would recommend to a friend.

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Randy - DEWITT, MI

December 24, 2021

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Looking for a new bed or mattress? See Francisco Hernandez. Best salesman ever. Very knowledgeable without being pushy. He just guides you to the options he feels will suit your needs. And he's patient, even with those of us that have trouble making up our minds. We made 2 trips in before making a purchase and he was great both times. 5***** for Francisco!!!

Would recommend to a friend.

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Diney - Lansing, Michigan

June 30, 2018

Selection

5/5

Service

5/5

Value

4/5

Kurtis was an amazing salesperson and very knowledgeable about the product he was selling. He didn’t try to sell us the most expensive product, he tried to sell us the product best suited for our needs. He was great with our 15-month old and kept her entertained so we could really test out the mattresses. He would be the reason why we would shop there again! He helped us pick our Serta hybrid with power base and we can’t wait to receive it!

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MattressBuyer - Lansing, Michigan

May 25, 2017

Selection

5/5

Service

5/5

Value

5/5

Excellent salesmen and outstanding service . The price was a $500 savings over competition. We purchased 2 mattress sets.

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Cal4 - Lansing, Michigan

March 30, 2017

Selection

5/5

Service

5/5

Value

5/5

Great service, my husband and I were looking for a new mattress and weren't really sure what we wanted. The sales guy walked around with us told us to lay down get comfortable and talked to us about the differences in the pillow top and memory foam. We had a pillow top and were ready for something new and found just what we were looking for. Thank you!

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SamTheMan - Lansing, Michigan

March 25, 2017

Selection

5/5

Service

5/5

Value

5/5

The local manager at Denver Mattress Company was very helpful in finding me the perfect Tempur-Pedic mattress, foundation, and frame to fit my needs. I would definitely recommend Denver Mattress Company to friends and family!

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Jason454ss

January 18, 2017

Selection

5/5

Service

5/5

Value

5/5

Got good service didn't feel pressured left with the products I went in for and then some without feeling bad.

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Piggom

December 29, 2016

Selection

5/5

Service

5/5

Value

4/5

My husband visited every place in our area to purchase a mattress, we stopped into Denver Mattress and we were given great information by Dustin and it was a no pressure atmosphere. We ended up buying a mattress there because they had a the best mattress and warranty. Thank you!

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nuttingnut1 - FOWLERVILLE, Michigan

December 24, 2016

Selection

5/5

Service

5/5

Value

5/5

OUTSTANDING SELECTION AND SERVICE, GREAT PRICES. SHOPPED AROUND QUITE A BIT, ENDED UP PURCHASING HERE.

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Amboy - Lansing, Michigan

December 21, 2016

Selection

5/5

Service

5/5

Value

5/5

We've bought from furniture row before several times. Two other beds and a kitchen table, others too. This time we were interested in a King Size Mattress Set. We met with Sarah at Denver Mattress who was very helpful and informative. We found a Serta Mattress we liked and even came back the next day to lay on it again for awhile. Going back for our third time we bought the Serta King Set and Sarah gave us a great deal. ALL of our buying experiences at Furniture Row and Denver Mattress have always been very pleasant. This is our first choice for shopping and we will be back again soon.

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Captain - Lansing, Michigan

November 10, 2016

Selection

5/5

Service

5/5

Value

5/5

My family went to Denver Mattress in Lansing and we really appreciated the level of services received. Sarah was very friendly and she was in no way a 'pushy' salesperson. Would definitely buy from here again.

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Stalle

November 6, 2016

Selection

5/5

Service

5/5

Value

5/5

I feel like Goldilocks, because I made a day of going from store to store in the area looking for a mattress to replace my old one. Some mattress stores were too expensive for too low a quality, some had sales associates that were too pushy, and some didn't have the selection I needed. Denver Mattress was going to be my last information-gathering stop. If I didn't like anything they had, or the prices, I was going to go back to Art Van for a mattress I'd liked, even though they had pushy reps. I don't know how, but the representatives at Denver Mattress that day seemed to completely understand when to offer help and when to leave me alone. There was no hovering, just someone who showed up right when I was questioning things and needed guidance. I didn't have to go looking, but didn't feel overwhelmed either. I was impressed with that, and I managed to find two mattresses that I quite liked that were in my price range. In the end I went with the 9" memory foam mattress since I could fit that in my car to take home the same day. I got a new pillow, too, because the lady who helped me was able to explain that for me too! The entire process was painless and pressure-free, which I greatly appreciated after my experiences earlier in the day. The next time I need a mattress or furniture, I'm going to go to Furniture Row first.

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sweetcaroline - Lansing, Michigan

October 26, 2016

Selection

5/5

Service

5/5

Value

5/5

We closed out the store arriving 30 minutes before closing and the manager was helpful and very kind to us. What sold us was the 15 year warranty and 4 month guarantee if we didn't like it we could return it. We are excited for our new mattress and pillows and look forward to a great night's sleep!

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Kjs4msu - Lansing, Michigan

October 25, 2016

Selection

4/5

Service

5/5

Value

5/5

This is the second time I've made a mattress purchase from Denver Mattress in West Lansing. We are slowly replacing our current mattresses with ones from Denver Matress that are a good match for our needs at a very competitive price! I've found the staff to be very knowledgeable and helpful!

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Jen123 - Lansing, Michigan

October 7, 2016

Selection

5/5

Service

5/5

Value

5/5

Went into the Lansing store and dealt with Dustin. Very nice and friendly to deal with. Ended up not only matching, but beating, a price on a similar mattress that Sams Club had. I left the store very happy :) highly recommend!

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Aterry - Lansing, Michigan

September 20, 2016

Selection

5/5

Service

5/5

Value

5/5

We found Denver Mattress to be a great place to buy a mattress. Sarah the sales person was very helpful and pointed out the advantages of the various mattresses we were interested in. In fact, we were so impressed with her professionalism that instead of shopping other stores,we purchased our mattress from her immediately.

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JB1971 - Lansing

September 19, 2016

Dustin was great! No pressure, honest helped us pick out the item we were looking for and made the purchase stress free!

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Rosygirl - Lansing, Michigan

September 13, 2016

Selection

5/5

Service

5/5

Value

5/5

First time shopping Denver Mattress, found something I loved and then decided to check out Art Van as that has always been our go to place, we were back in maybe 20 mins. Loved the service, loved the price and have recommended Denver already. Great job in service and delivery. Missy

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Dvorak

September 2, 2016

Selection

5/5

Service

5/5

Value

5/5

We wanted to drop in, try a few mattresses we researched online, and then if we found one we liked, order it in 6 months when we have the money on hand. The salesperson quickly answered both of our questions and we found the mattress we want to get very quickly.

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Professional - Lansing, Michigan

August 29, 2016

Selection

5/5

Service

5/5

Value

5/5

Sarah at the Lansing Michigan store is amazing. She helped us find the best matters for us with no pressure to purchase whatsoever. The prices were an extreme value. We drove over a hour to get to store because we aren't from Lansing but was well worth the drive. Will definitely be going there for any further needs and will recommend to everyone.

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Annie2 - Lansing, Michigan

August 28, 2016

Selection

5/5

Service

5/5

Value

4/5

Very pleased with the salesman at Denver Mattress. He was working alone but managed to help everyone in a timely manner. Showed us what we wanted and didn't pressure us. That and a decent price is what made our decision to make a purchase that day.

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fdm2000

August 27, 2016

Selection

5/5

Service

5/5

Value

5/5

I have searched many mattress manufacturer's products and prices and after exhaustive reviews I found that Denver mattress Company offered the best product at prices unmatched by the competitors. I purchased the mattress and picked it up at the Lansing MI location and found the service unparalleled. Now enjoying the mattress and would advise friends and family to select a Denver Mattress as their next purchase.

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Cabendroth - Lansing, Michigan

January 22, 2019

Selection

4/5

Service

5/5

Value

4/5

We bought a queen sized Aspen HD Foam Mattress by Denver Mattress and we were pleased with the price for what we got. I was worried about ordering a mattress in a box offline because I wanted to feel the mattress before purchasing. We came in and found this mattress and loved it and then loved the price as well. It comes in a box and we were able to sleep on it that same night. It says it takes 24 hours to completely inflate but it was ready to lay on right away after unwrapping it. It is a lot firmer than it was in store, but we are pleased with how it feels.

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BetsyLou

February 8, 2017

Selection

4/5

Value

1/5

The store was nice and had lots to choose from. When looking for our mattress the sales clerk seemed nice and showed us a variety of mattresses and let us look. When we said the one we wanted the sales clerk check us out, we paid and said we would have to give it at least 30 days then we could return or upgrade. We took our mattress home. And we're miserable for the next 30 days. I keep saying this is not the mattress we picked. When going back to store found out the sales clerk never gave us the mattress we asked for and they failed to show us other matteress we asked about. I will never get a mattress from there nor recommend it either.

Response from Denver Mattress: Customer ServiceMarch 29, 2021Hello, thank you very much for taking the opportunity to leave a review of the store you purchased from. We're very sorry to hear that. We've sent you an email to help assist you further. We look forward to hearing from you. Thank you!

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