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Ratings and Reviews for Furniture Store in Grand Chute, WI

Average Customer Rating

4.8
60%

Would recommend to a friend

1 - 16 of 16 Reviews

Overall Rating:

brandi w - fondulac , WI

June 28, 2021

Cleanliness

5/5

Selection

4/5

Service

5/5

Value

5/5

We had visited 3 other stores prior to Denver mattress and was surprised by the prices upon walking in. One thing that stood out is how they had aligned the beds in ascending order based upon price so you weren't constantly surprised. Ex) a couple $1,000 beds next to a $6,000 mattress is commonplace in other stores. Hayden was excellent as he can clearly read people and knows when you dont want to be hounded and kept his distance. In the end when we decided we were going to purchase he was an absolute character to chat with and was pleasant up until the point of walking out the door receipt in hand. The man deserves an extra fat Christmas bonus for just blessing the store with his presence.

Verified Review

Would recommend to a friend.

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Overall Rating:

Julie C - Appleton , WI

October 15, 2023

Johnathan Baker was fantastic. had a sewing issue with my purchase, He replaced it right away. Great customer service.

Would recommend to a friend.

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Kimberly C - Appleton, WI

January 14, 2023

Cleanliness

5/5

Selection

5/5

Service

5/5

Value

5/5

Originally I was here to give a bad score! I am a supervisor at a call center so maybe my stakes are a little bit higher than others however, tonight we worked with Nick in grand chute, Wisconsin, and he was amazing! we were ready to trade our bed in and never come back, but the excellent customer service we received from Nick literally drew us in! We are not going to get into details but the other manager (Greg) did not deliver! We are so excited to get our new bed! We changed our minds about cancelling our cards and are very impressed! Thanks Nick!!

Would recommend to a friend.

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kcoe

January 25, 2020

Selection

5/5

Service

5/5

Value

5/5

It was so easy and pleasant to work with Denver Mattress, I called told them what I wanted and they took care of everything over the phone and the next day I had my delivery. How easy is that.

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Momof2girld - Hortonville, Wisconsin

April 4, 2018

Selection

5/5

Service

5/5

Value

5/5

We were immediately greeted with a friendly smile! We were clueless on selecting a bed. Eric asked us several questions and immediately got us pillows and recommended beds to try based on the questions he asked us. He was very patient with our questions. Hands down great salesman Eric!! We are very happy with our experience and appreciate that you made it so easy! We will be back

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Radeena - Grand Chute, Wisconsin

February 8, 2018

My husband and I set out to shop for a new mattress. It has been a long time since a mattress purchase, so our intent was to visit a few places and just get some preliminary data. Our first stop was Denver Mattress. Eric, our salesman, was super knowledgeable, well informed and helpful. He helped deduct what type mattress would be best for us, after asking a few questions. I was impressed with the quality AND prices of Denver mattresses. Eric was a low pressure salesman who allowed us to take our time, lie on several mattresses, compare the feel, and eliminate ones that just didn't feel right. He was always available to answer our questions. The experience was so positive that we decided to purchase our new mattress THAT DAY! Now we are anxiously waiting for delivery tomorrow! Thank you for the good experience. We highly recommend Denver Mattress!!

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Belexes - Menasha, Wisconsin

December 12, 2017

Selection

5/5

Service

5/5

Value

5/5

Eric was the perfect salesperson. He listened to what we were looking for and gave us a variety of mattresses to check out. I dread mattress buying, but this couldn't have been a better experience. We'll be back to Denver Mattress for our next mattress!

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Susan39

September 8, 2017

Selection

5/5

Service

5/5

Value

5/5

We purchased two sets of mattresses from furniture row. From the first night on them we slept like babies. We went with mid firmness and it was the perfect choice for us. The pillow top make for extra comfort. We also love the fact that we don't both the other person in bed when rolling over or getting in and out of bed. We also loved the value.

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Lovethesebeds - Grand Chute, Wisconsin

May 30, 2017

Selection

5/5

Service

5/5

Value

5/5

Eric is great. He helped me purchase a bed for my mother last year and now for me. He's very knowledgable and not pushy. I also bought a Denver mattress when I lived in Texas for a short time and was surprised when my information was stored in your database. I just bought another bed recently and got it home today and love it. Great deal, too! I need shop no further than you guys.

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Gram5

February 22, 2017

Selection

5/5

Service

5/5

Value

5/5

After endless frustrating hours in other stores and literally a dozen different sales reps, I found working with Eric to be refreshing and valuable. He was knowledgeable, patient, and able to answer my questions. I had to order to mattress I wanted, so cannot comment on that end of the process yet, but the sales experiences was exceptional. I would recommend to anyone.

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gma17 - Appleton, Wisconsin

January 4, 2017

Selection

5/5

Service

5/5

Value

5/5

I was very impressed with the salesman, Eric, at Denver Mattress in Appleton, WI. He answered every question I had and was right on with the answers. He truly knows what he's talking about. I bought my son a full size Doctor's Choice Firm mattress and he just loves his bed. He doesn't want to get out of bed in the morning, lol, that's impressive. I just love my Doctor's Choice Plush in queen size. We've only had them for four days but with past experience, these beds are awesome. I'll do another review in a few months or so. Great choice.

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Kamie

November 28, 2016

Selection

5/5

Service

4/5

Value

4/5

Had a very good experience while picking out a new bed! Very nice selection, awesome prices and great service with no pressure!

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Cstaff75 - Appleton, Wisconsin

November 27, 2016

Selection

5/5

Service

5/5

Value

5/5

Very friendly and great service, able to answer all of our questions. Not pushy or forceful. Thank you!

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haesej - Appleton, Wisconsin

November 21, 2016

Selection

5/5

Service

5/5

Value

5/5

My husband and I came into Denver Mattress this past weekend and were helped by Eric. Not only was he very helpful (and non pressure oriented), but he was also very kind and made our shopping experience a breeze. We ended up buying a mattress/boxspring set at an AMAZING price and will have it delivered right after Thanksgiving. We can't wait to have our new bed!

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TheScarlett33 - Appleton, Wisconsin

November 19, 2016

Selection

5/5

Service

5/5

Value

5/5

I had an excellent experience yesterday. My husband and I went mattress shopping all day. This was our first stop. We went to many other places and came back here for our purchase. We were not pressured, salesperson was extremely knowledgeable and the price was right. Awesome warranty too!!! I would recommend this place to anyone.

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ToriAnn

September 1, 2016

Selection

5/5

Service

5/5

Value

5/5

It was time for us to upgrade my children's mattresses. They have been begging us to get out of the twin size bunk beds and into their "own" beds that are "not connected". We decided that if we are going to get them new beds they might as well bump up into the full size bed. We had done several trips to several stores and checked with several brands. Our favorite were the Denver Mattresses on the space saver frames. We were so happy with our purchase of those two beds, my husband and I decided that we should upgrade our mattress also! We purchased the doctor's choice Euro top and LOVE it!!! Would highly recommend my friends, family and anyone who will honestly listen to go visit Devin, Eric and Tyler. They will help you find the best night of sleep for you!

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