Overall Rating:
SoTired - Pocatello, Idaho
December 28, 2018
Selection
Service
Value
We bought our first bed from Denver Mattress in Idaho Falls about 20 years ago. Last year we went to a new mattress store in town, regardless of the jumping through hoops to return that mattress it is now wrapped up like a big blue package in the basement waiting for a forever home. Don't get me wrong it is a beauty but not my mattress. This year, back to Denver Mattress we went and I am so happy with our purchase. We were very pleased with Lucas and how much information he was able to provide about our sale and his knowledge of product. He was able to give us choices and included discounts that sealed the deal. My biggest concern was comfort and sleeping. A year without rest can make a person hesitant about spending more money for yet another mattress. We have had our new mattress for two days and because we had concerns they are replacing it and making sure we are happy. I have been most impressed about our service at Denver Mattress and feel confidant that I will be pleased with our new beautiful bed. I was pleased to get all the info up front, and what I could expect. Considering our delivery was the day after Christmas I was impressed it was on time and efficient. The installers left no mess behind and were very good at letting me know when they would arrive. I even have had great service after the sale with exchange of a unopened pillow and am very impressed with our protective package. It was all a great experience and product so far! We will definitely recommend Denver Mattress.