Ratings and Reviews for Furniture Store in Brownsville, TX

Shopping for a mattress and not a clue whats on the market these days, I stumbled into the store to check it out. Wow! So many to choose from! The salesman, Luis, was super helpful and patient as I tried out practically every mattress in the store. Doctor's Choice Plush was the one for me! Not only super comfortable but it was on sale! Lucky me! Went home with a new queen set and loving it so far.

Delivery guys Ricky Garcia and Abraham Ibarra delivered our bed frames today. They were courteous and assisted our setup and demonstrated how to use the frames. Great Great Great

The manager was very helpful and patient with our purchase...

Conrad was my sales person. Professional, well informed on available products. Listened to my questions offered advise. Not pushy. Left with purchasing a new mattress, and a good feel about the produce.. Am a retired senior with a set income so I really appreciated his being sensitive to my limited income and feeling good about my purchase. Thank you

Great customer service! Patient employees & willing to answer questions about merchandise!

Outstanding customer service, delivered the following day. Looking forward to sleeping on my new mattresses tonight. I was pleased to learn the company donates the old mattress to those in need; keep up the great work!

Started great when we showed up and our salesperson, Conrad (almost his first day on the job), began by asking us questions on what we were looking for--great sales process. Left with a quote because we needed some "think about it" time. Returned 2 days later and (here's the scary part of the roller coaster) the quote was incorrect so it was supposed to cost us additional money. Conrad was apologetic and explained how the error occurred. His manager intervened and between the two of them, after hearing my side of the story, we all agreed it was an honest mistake and they corrected it in my favor. Having been in sales for over 15 years, I can understand how human errors occur, but I REALLY appreciate when they are corrected fairly. Having this experience makes me appreciate the kind of quality employee Denver Mattress attracts. In a way, I'm glad that error occurred or I may not have had such a great experience. Kudos to Conrad and his manager!

I purchased in cash 3 single beds on 8/14/21 with a delivery promise of 2~3 weeks (invoice #103-10070382). Well, today is 3 weeks from the purchase and still no beds. I went to the store to ask about my beds and all I got was a load of excuses from delivery issues to sick drivers, which really is not my problem but theirs. I asked about cancelling the order and they told me that it takes up to 2 weeks to get my money back as they don't have cash in the store ( who runs a business without cash???) Very disappointed of a store that sells it self as a world class business when in reality they lack principles and integrity. First and last purchase ever.