Store Operating Status and Information
Need help finding information about your local store? We're here to help.
This page includes a list of our stores that have temporary changes in operation due to Covid-19. It is updated daily with information on delivery and pickup capabilities as well as modified operation hours. It also displays the most efficient customer service contacts for each location with altered functionality. If a location is not listed on this page, it is currently open at full capacity.
Unexpected Wait Times Due to Global Shipping Delays
You may have noticed that an unusual amount of our products are experiencing delays, and we would like to take a moment to be transparent about why this is occurring.
COVID-19 continues to have a substantial impact on shipping and manufacturing industries across the globe, and unfortunately, all furniture retailers are contending with product delays and related challenges as a result. Currently, there are workforce deficiencies creating obstructions and causing congestion in each step of our buying and transportation process, from our furniture manufacturers to international shipping ports and domestic distribution networks.
We apologize for any inconvenience caused by these unforeseen delays. We would like to assure you that even though our furnishings may take some extra time to be delivered, we are doing everything we can to adjust our business model and improve lead times. Thank you for your patience and continued support during these unprecedented times.